ZIWI

FAQ

What products have order limits?

Currently all of our ZIWI Peak® Venison Air-dried recipes for dogs and cats and ZIWI Peak® Tripe & Lamb Air-dried recipes for dogs have a temporary two unit order limit...

FAQ

What products have order limits?

Currently all of our ZIWI Peak® Venison Air-dried recipes for dogs and cats and ZIWI Peak® Tripe & Lamb Air-dried recipes for dogs have a temporary two unit order limit...

How do you minimise pathogenic bacteria in your...

For our air-dried products we use a modern take on centuries old meat preserving techniques. Our dual stage Z-TWINTECH® technology removes pathogens with the movement of air. Air-drying is substantially...

FAQ

How do you minimise pathogenic bacteria in your recipes?

For our air-dried products we use a modern take on centuries old meat preserving techniques. Our dual stage Z-TWINTECH® technology removes pathogens with the movement of air. Air-drying is substantially...

What is your Shipping Policy?

What is your Shipping Policy?

Our full Shipping Policy can be found here. Orders totaling less than $49.99 (after applicable taxes and discounts) will require a flat-rate shipping fee of $6.99. Orders $49.99 and over...

FAQ

What is your Shipping Policy?

Our full Shipping Policy can be found here. Orders totaling less than $49.99 (after applicable taxes and discounts) will require a flat-rate shipping fee of $6.99. Orders $49.99 and over...

What is Route Green Package Protection?

Route's Green Package Protection is a tracking service that guarantees safe delivery of your packages by protecting them against loss, theft, or damage. Route helps cover your order in the event that...

FAQ

What is Route Green Package Protection?

Route's Green Package Protection is a tracking service that guarantees safe delivery of your packages by protecting them against loss, theft, or damage. Route helps cover your order in the event that...

What if I don't purchase Route Green Package Pr...

Route Package Protection is an optional service available for purchase at checkout (*for one-time purchases and first order of a subscription only) to enhance the security of your order during transit. This service ensures...

FAQ

What if I don't purchase Route Green Package Protection?

Route Package Protection is an optional service available for purchase at checkout (*for one-time purchases and first order of a subscription only) to enhance the security of your order during transit. This service ensures...

What if I purchased Route Green Package Protect...

If you purchased package protection in error, contact our customer care team as soon as possible.  Package protection may be cancelled and refunded if the order has not left our warehouse.  If...

FAQ

What if I purchased Route Green Package Protection by mistake?

If you purchased package protection in error, contact our customer care team as soon as possible.  Package protection may be cancelled and refunded if the order has not left our warehouse.  If...