Will ZIWI Peak be suitable for my kitten, puppy...
All the ZIWI Peak recipes meet the AAFCO nutrient profiles for all life stages. ZIWI Peak can be introduced to weaned kittens and puppies and is suitable for senior cats and...
FAQ
Will ZIWI Peak be suitable for my kitten, puppy or senior pets?
All the ZIWI Peak recipes meet the AAFCO nutrient profiles for all life stages. ZIWI Peak can be introduced to weaned kittens and puppies and is suitable for senior cats and...
What is the white coating on your air-dried food?
Due to the 100% natural meat ingredients used in our recipes, the natural fat sometimes rises to the surface – appearing as a thin coating called fat bloom. It may...
FAQ
What is the white coating on your air-dried food?
Due to the 100% natural meat ingredients used in our recipes, the natural fat sometimes rises to the surface – appearing as a thin coating called fat bloom. It may...
Can I use discount codes on subscription orders?
Discount codes cannot be applied to any subscription order unless clearly specified in the terms & conditions of the promotion.
FAQ
Can I use discount codes on subscription orders?
Discount codes cannot be applied to any subscription order unless clearly specified in the terms & conditions of the promotion.
How can I pay using Shop Pay Installments?
If you would like to pay for your order in Shop Pay Installments, select the Shop Pay payment option at checkout. Shop Pay Installments can only apply to orders totaling...
FAQ
How can I pay using Shop Pay Installments?
If you would like to pay for your order in Shop Pay Installments, select the Shop Pay payment option at checkout. Shop Pay Installments can only apply to orders totaling...
What is Shop Pay Installments? (Buy Now, Pay La...
Shop Pay Installments is a payment option commonly known as "Buy Now, Pay Later". Rather than paying for your order all at once, you can pay the total amount in...
FAQ
What is Shop Pay Installments? (Buy Now, Pay Later)
Shop Pay Installments is a payment option commonly known as "Buy Now, Pay Later". Rather than paying for your order all at once, you can pay the total amount in...
What if I have questions about Shop Pay install...
All questions regarding Shop Pay approval, payments, and general inquiries must be directed towards Shop Pay at their Help Center.
FAQ
What if I have questions about Shop Pay installments?
All questions regarding Shop Pay approval, payments, and general inquiries must be directed towards Shop Pay at their Help Center.
What is your Return & Exchange Policy?
For orders not involving a discount code, please see our Returns & Refunds Policy here. If you used a discount code or engaged in a limited time promotional event where...
FAQ
What is your Return & Exchange Policy?
For orders not involving a discount code, please see our Returns & Refunds Policy here. If you used a discount code or engaged in a limited time promotional event where...
How long does it take to process a refund?
Once we confirm your refund request, the refund should be processed within 48 hours. Once the refund is processed, please allow 5 - 7 business days for funds to reflect...
FAQ
How long does it take to process a refund?
Once we confirm your refund request, the refund should be processed within 48 hours. Once the refund is processed, please allow 5 - 7 business days for funds to reflect...