ZIWI

FAQ

Why is my discount code not working?

If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...

FAQ

Why is my discount code not working?

If your discount code is not applied, an error message will display on the checkout page. Your code may not apply if you have used it previously, or if it...

When should I receive my order?

Once shipping is confirmed, please allow 5 - 7 business days for delivery. We will attempt to notify you at the provided email address if we believe your order is...

FAQ

When should I receive my order?

Once shipping is confirmed, please allow 5 - 7 business days for delivery. We will attempt to notify you at the provided email address if we believe your order is...

Where do you ship to?

We ship orders within the continental US only (excludes Alaska & Hawaii). We cannot ship to APO addresses.

FAQ

Where do you ship to?

We ship orders within the continental US only (excludes Alaska & Hawaii). We cannot ship to APO addresses.

What if my order arrives damaged?

Once your order departs from our warehouse, liability is transferred to the carrier who is delivering your shipment. If your order arrives damaged, please file a claim with the carrier...

FAQ

What if my order arrives damaged?

Once your order departs from our warehouse, liability is transferred to the carrier who is delivering your shipment. If your order arrives damaged, please file a claim with the carrier...

How can I cancel or edit my order?

Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible....

FAQ

How can I cancel or edit my order?

Once we begin processing an order, it can be difficult to edit or cancel it. If you would like to cancel or edit, please contact us as soon as possible....

Can I freeze ZIWI Peak recipes?

We do not recommend freezing or refrigeration of our air-dried recipes. When frozen or refrigerated food is placed at room temperature, moisture often condenses on the surface of the food,...

FAQ

Can I freeze ZIWI Peak recipes?

We do not recommend freezing or refrigeration of our air-dried recipes. When frozen or refrigerated food is placed at room temperature, moisture often condenses on the surface of the food,...