ZIWI

FAQ

How do I create a customer account?

You can create a customer account by navigating to the account icon in the upper right corner of our website (between the search and cart icons). You can also navigate...

FAQ

How do I create a customer account?

You can create a customer account by navigating to the account icon in the upper right corner of our website (between the search and cart icons). You can also navigate...

How can I update shipping or billing information?

Shipping and billing information for subscription orders can be updated in your customer account by clicking the "Manage Subscription" button. You may adjust your shipping address, billing address, and payment...

FAQ

How can I update shipping or billing information?

Shipping and billing information for subscription orders can be updated in your customer account by clicking the "Manage Subscription" button. You may adjust your shipping address, billing address, and payment...

Can I modify delivery of my subscription?

Yes! You can adjust the date your recurring order is placed by logging into your customer account and selecting "Manage Subscriptions". You can also skip an upcoming delivery date or...

FAQ

Can I modify delivery of my subscription?

Yes! You can adjust the date your recurring order is placed by logging into your customer account and selecting "Manage Subscriptions". You can also skip an upcoming delivery date or...

Can I modify terms in my subscription?

Yes! Through your customer account, you can add and remove products from your subscription, modify quantities, and add one-time items to your subscription. Please note that one-time purchase items will...

FAQ

Can I modify terms in my subscription?

Yes! Through your customer account, you can add and remove products from your subscription, modify quantities, and add one-time items to your subscription. Please note that one-time purchase items will...

What products are eligible for subscription?

Due to ongoing supply chain challenges, products eligible for subscription depend on stock levels. At this time, subscriptions are offered on all dog air-dried products (certain sizes limited as applicable),...

FAQ

What products are eligible for subscription?

Due to ongoing supply chain challenges, products eligible for subscription depend on stock levels. At this time, subscriptions are offered on all dog air-dried products (certain sizes limited as applicable),...